Introduction

There are a number of different ways in which to apply a credit to a customer or invoice. Depending on your requirements, business processes and configuration.

Simple Credits

A lot of small businesses like a simple credit system with the ability to apply a credit for a customer on an invoice or multiple invoices, as such there is an inbuilt system payment type of credits for this functionality.

Key Points

tax	this simple method will apply tax to the credit for reporting purposes if the invoice has tax
dates	this is a very fluid process, and as such, back dated entries can be made, which can effect reports that had perviously been generated for a time period

Disabling

Only your department adminstrator has access to this

You will need to edit your department settings, and there is a checkbox in the invoice settings section to enable/disable this:

When you have done this, you will need to apply credits to the customer or to their services to add credits