Recommended Bill Run Process
In this section, we’re going to work through a ‘recommended’ bill run process. We highly recommend that you take this approach and modify it your business, after all - every Telco business is different. This is just a ‘recommended’ process, and should be used to supplement your own internal process for handling bill runs
Day | Recommended Function |
|---|---|
1 Week before Bill Run | Recommend to confirm that all moves, adds and changes are added in PracBill |
1 Week before Bill Run | If your Telco uses CDRs, we recommend running the Billed Minutes Report to ensure that CDRs are entering PracBill Successfully |
Day Before Bill Run | Check that all manual charges are added. Common charges include setup and disconnection fees |
Day Before Bill Run | Check ‘Exception Calls’ for any unbillable CDRs |
Day Before Bill Run | Approve all Credit Notes (if required) |
Day of Bill Run | Allow the invoices to generate. Progress can be found in the Bill Runs section. |
Day of Bill Run | Run reports to understand bill run ‘Health Check’. Recommended reports include:
|
Day of Bill Run | Check the Draft Invoices to and approve. |
Day of Bill Run | Spot-check PDFs. |
Day of Bill Run | Approve invoices, which will cause them to send. |